This SMS Messaging Policy explains how Precision Mobile Mechanic LLC ("we," "us," "our") sends text messages, how you opt in and out, and what kinds of messages you can expect.
1. How You Opt In
You consent to receive SMS text messages from Precision Mobile Mechanic LLC in any of the following ways:
- By calling or texting (720) 299-4020. Reaching out to us is your direct request for a reply and for follow-up about your vehicle service.
- By submitting a service request on our website at precision-mobile-mechanic.com, where the SMS disclosure and a consent checkbox are shown before you send your message.
- By giving us your phone number in person or over the phone for the purpose of scheduling or completing service.
We do not purchase phone number lists, and we do not text anyone who has not contacted us first or given us their number for service. Consent is never a condition of purchase.
2. Types of Messages You'll Receive
After you opt in, you may receive text messages that include:
- Replies to your inquiry — responding to your call or text about a vehicle issue, diagnosing, and answering questions.
- Quotes and estimates — pricing for the work you've asked about.
- Scheduling and reminders — appointment confirmations and reminders for service we've scheduled.
- Arrival and status updates — letting you know when we're on the way or when work is complete.
- Post-service follow-up — checking that everything is working and inviting your feedback or a review.
3. Sample Messages
4. Message Frequency
Message frequency varies based on your service needs and the conversation you've started with us. Most customers receive only a handful of messages related to a single repair or appointment.
5. Cost
Message and data rates may apply. We do not charge you for our text messages, but your wireless carrier may charge standard rates based on your mobile plan. Contact your carrier for details.
6. How to Opt Out (STOP)
You can opt out of SMS messages at any time by replying STOP (or END, QUIT, CANCEL, UNSUBSCRIBE) to any message from us. You will receive one final confirmation message, and you will not receive further texts unless you opt back in by replying START.
7. How to Get Help (HELP)
Reply HELP to any message and you'll receive our contact information. You can always reach us directly by phone or text at (720) 299-4020.
8. Privacy
Your phone number and message content are kept confidential and used only for direct communication between you and Precision Mobile Mechanic LLC, as further described in our Privacy Policy.
9. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to transmission from your wireless carrier and is outside our control.
10. Contact
Questions about this SMS Messaging Policy? Contact us:
Precision Mobile Mechanic LLC
12220 Colorado Blvd, Thornton, CO 80241
(720) 299-4020